132996081_BWD1012.qxd 18/09/2003 09:11 Pagina 22 (Nero/Process Black pellicola)
SymptomPossible causes
IThe programme is still running.
The door will not open
IThe door lock has not yet released.
IWater in the tub: the door cannot be opened if water is present in the
tub.
I
Spinning starts late or the machineThe electronic unbalance detection device has cut in because the
does not spinlaundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen several
times before the unbalance disappears and normal spinning can resume.
If, after 10 minutes, the laundry is still not evenly distributed in the
drum, the machine will not spin. In this case, redistribute the load
manually and reselect the spin programme.
The machine makes an unusualIThe machine is fitted with a type of motor which makes an unusual
noisenoise compared with other traditional motors. This new motor ensures
a softer start and more even distribution of the laundry in the drum
when spinning, as well as increased stability of the machine.
No water is visible in the drumIMachines based on modern technology operate very economically using
very little water without affecting performance.
The machine does not dry or doesIThe drying time has not been selected.
not dry properlyIThe RINSE HOLD option has been selected.
IThe water taps are not turned on.
IThe drain filter is clogged.
IThe machine is overloaded.
IThe selected drying time/section is not suitable for the laundry.
Service & Spare Parts
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact your
local Service Force Centre by telephoning:
- -
0870 5 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.-
For the address of your local Service Force Centre and
further information about Service Force, please visit the
website at www.serviceforce.co.uk.
Before calling out an engineer, please ensure you have
read the details under the heading ?Something Not
Working?.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The model and serial number of the appliance (found
on the rating plate - see picture).
5. The purchase date
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ACEC
